Believe Walk Frequently Asked Questions

  
TreeLady.jpgDate
 
Sunday, October 6, 2013
 
TreeLady.jpgLocation
 
TreeLady.jpgStart: State St. and Orange St., Redlands, California
 
TreeLady.jpgFinish: Redlands Bowl

TreeLady.jpgParking
Free parking is available at the following locations:
  • Redlands Mall
  • Public Parking Structure, Citrus Ave., Redlands
  • Street Parking
TreeLady.jpgTimeline:
6:30 a.m.
  -   Registration Opens
8:00 a.m.
  -   Walk Begins
 
Online Registration Deadline: September 30, 2013
Adult Registration (13 and up) - $35
Child Registration (Age 4– 12) - $10
3 years and Under - Free
Volunteer (must be 16 years old or older) - Free
Additional $15 for Late Registration (Applied at close of online registration September 30, 2013)

TreeLady.jpgVolunteer
We need volunteers! Register today as a volunteer.  Download the Volunteer Form or register online today!
  
TreeLady.jpg2013 Believe Walk Routes
Please download the 5K and 10K, 2013 Believe Walk Route
          
TreeLady.jpgBelieve Boutique
Please visit the Believe Walk Boutique and purchase your Believe Gear!

 

TreeLady.jpgBelieve Bash
The Believe Bash located at the Redlands Bowl is where the 5k and 10k walkers merge to the finish. It is hosted by Stater Bros. Charities and Believe Walk Corporate Sponsors. At the Bash there is something for everyone with over 50 vendors giving away free goodies while celebrating with you!  Corporate Sponsors provide water, food, family fun activities and cancer awareness information all at no extra cost to the Believe Walk Participants. Families can enjoy a healthy snack of fruit with their children while listening to family friendly music.  It is a time of celebration!
Is the Believe Walk just for Breast Cancer? The easiest answer is not exactly, while the majority of cancer walks benefit breast cancer, Stater Bros. Charities & Inland Women Fighting Cancer’s Believe Walk honors and celebrates with all cancer survivors and benefits organizations that support patients with all cancer types.
 
Is the Believe Walk only for women? Absolutely Not! Both Men and Women are welcome. This is a family friendly walk and we encourage you to bring the whole family to this community event.
 
What is the minimum age requirement, can my children walk with me? There is no minimum age requirement for participants of the Believe Walk. Please feel free to bring your children!  All children under the age of 18 years of age will need a signed waiver and release of liability from their parent or legal guardian.
 
Can my family members walk with me without registering? Unfortunately not, everyone at the Believe Walk and on the route must register and sign a waiver and release of liability as part of the registration process. This ensures the safety of the participants and allows Stater Bros. Charities & Inland Women Fighting Cancer to measure the growth of the event each year.
 
Is this a dog friendly event?  Yes! The Believe Walk welcomes furry family members we know as our doggies.  Stater Bros. Charities & Inland Women Fighting Cancer have a special Bark & Believe check-in for your dog(s) at the registration area hosted by Varner & Brandt, LLP.
 
How Far is the walk? The Believe Walk offers two routes a 5k and a 10K route. The 5k route is a family friendly walk (3.1 miles) in Redlands tree lined residential area. The 10k route will challenge participants with (6.2 miles) in a scenic historical area of Redlands with a slight elevation, both routes end at the Believe Bash.  Click on Walk Details to learn more!
 
What if I have trouble on the route? In the event that you need help, the route will be patrolled by police and volunteers that will be able to provide assistance. There will also be designated Aid Stations on the route that will be staffed with volunteer nurses that are trained in first aid. The Aid Stations are stocked with water and snacks that will help build your strength and keep you hydrated.
 
REGISTRATION

How do I register online? Stater Bros. Charities & Inland Women Fighting Cancer would like your registration experience to be as simple as possible. On the Home page you will find (5)five registration buttons, choose the button that meets your registration needs. It is as simple as clicking on the appropriate button and the registration process will begin. If you would like to register off line you may download the form Believe Walk Registration Form and mail to:
Stater Bros. Charities
P.O. Box 150
San Bernardino, CA 92402
 
How do I register off line? You can download the Believe Walk Registration Form and mail to:
 
Stater Bros. Charities
P.O. Box 150 
San Bernardino, CA 92402 
 
Can a company register a team online and be invoiced for payment? Yes, but your company will have to submit a written request and an invoice for team payment will be sent to the company. After the full payment is made a "registration code" will be available to the company which will allow the team to register online. Please see the registration procedure below.
Stater Bros. Charities shall receive a written request to pay online team registration fees by a company check (Registration fees are paid for adult registration only). A request can be mailed to Stater Bros. Charities P.O. Box 150 San Bernardino, CA 92402 or emailed to Danielle Oehlman, Danielle.oehlman@staterbros.com
 
In the written request, the Company or Organization shall provide Stater Bros. Charities with:
    1. Their company name and company department which the team is associated with
    2.  
    3. The number of team members that will be paid for by a company check
    4.  
    5. Contact information with a phone number and email address of the company’s team captain or their point of contact.
  • After a written request is received, Stater Bros. Charities shall email an invoice for payment in the dollar amount of $35 per adult online registration requested.
  • The company shall be required to pay online team registration fees in advance before allowed access to an online registration code.
  •  
  • The Company check shall indicate the team company name and department or invoice number in the memo line.
  •  
  • All checks are payable to Stater Bros. Charities “Believe Walk” and mailed to:
Stater Bros. Charities
P.O. Box 150
San Bernardino CA 92402
  • Once Stater Bros. Charities receives the check then the registration code will be emailed to the team captain or point of contact.
  •  
  • Company requests to pay online team registration fees by check must be submitted by September 20, 2013 all requests received after September 20, 2013 will not be accepted.
  •  
How much does it cost to register for the Believe Walk? The cost of registration is based on age; for children 3 and under registration is free, 4 years to 12 years old the cost is $10 and ages 13 years and older the cost is $35. For late registrations add an additional $15 cost to the registration fee. (Applied at close of online registration, September 30, 2013) Late Registration fees are as follows:
 
Adult Late Registration (13 and up) - $50
Child Late Registration (Age 4– 12) - $25
3 years and Under - Free
Volunteer (must be 16 years old or older) - Free

Does the registration fee count toward my fundraising? No the registration fee is a standard fee a portion of the fee helps to offset the cost of the event and is separate from your fundraising.

Can I start a team? Yes you can, and we hope you will! You can form your own team or check to see if there is an existing team you can join. Registering a team builds camaraderie and team building skills for companies and it is fun way for friends and families to come together and honor or support someone who has in some way been touched by cancer.

Is there a minimum fundraising goal? No, we encourage Believe Walk participants and our teams to set a self imposed fundraising goal, but Stater Bros. Charities & Inland Women Fighting Cancer does not place a fundraising goal for you. Your fundraising effort has helped to advance cancer care for people in the Inland Empire cities of Southern California, and is very much appreciated! One dollar and one step at a time we are making a difference!
  
What is the Believe Check-In & Late Registration? The Believe Walk Check-In is held days before the event. It is an opportunity for Walkers to check-in and pick up their walk bib, tee shirt and event participant wrist band. By checking in early, you and your team avoid waiting in long lines the day of the event. You will have everything you need to join the celebration!

Can you register a new Walk Participant at the Check-In & Late Registration? Yes, this is a great opportunity for team captains to add that additional walker before the event.

Does the late registration fee apply at the Check-In & Late Registration on Friday, October 4th?  Yes, a $15 additional late registration fee will apply to anyone who registers after September 30, 2013. Late Registration fees are as follows:
 
Adult Late Registration (13 and up) - $50
Child Late Registration (Age 4– 12) - $25
3 years and Under - Free
Volunteer (must be 16 years old or older) - Free
VOLUNTEERS
 
How do I register as a volunteer and how much does it cost? Registering as a volunteer is FREE! You can register to be a volunteer online from the home page, click the yellow "Volunteer” button and you will be on your way. You may also register off line by downloading the volunteer form and mail to:
 
Stater Bros. Charities
Attn: Volunteer Coordinator
P.O. Box 150 
San Bernardino, CA 92402 
 
For further information about volunteer opportunities contact:
Nancy Negrette, Volunteer Coordinator at nancy.negrette@staterbros.com
 
What do volunteers do? Depending on how much time you can commit to the Walk, your job will vary. Stater Bros. Charities & Inland Women Fighting Cancer will make every effort to place volunteers in areas that are of interest to them, but these volunteer positions are not guaranteed. Volunteers will be placed in age appropriate positions where there is need.  Volunteers cover areas wherever support people are needed most. Many volunteers are also needed in the days leading up to the event to support staff putting up posters and after the event taking down sponsor banners and event posters. 
 
What is the difference between a volunteer and a walk participant? A Volunteer will be support to event staff days leading up to the Believe Walk, the day of the event and as post event support. Volunteers do not walk in the event but rather support the walkers by helping them with registration, on the route as walk marshals, and many other areas of support. Volunteers are essential to making the day of the event run smoothly. Walk participants are strictly there to either participate in the 5k or 10k walk. **Both Walk Participants and Volunteers are able to take part in the festivities at the end of the walk called the BELIEVE BASH**
 
What is the volunteer training? Do I have to attend? The volunteer training is a short meeting hosted by Stater Bros. Charities & Inland Women Fighting Cancer. It’s an opportunity to learn about the Believe Walk event, get answers to any questions that you may have and meet other volunteers and volunteer leads. You will also get your volunteer assignments, materials/supplies and your volunteer tee shirt at the training. The volunteer training is highly encouraged, but not mandatory.  Once you register to volunteer, you will be contacted and given information regarding the meeting.
 
 
 
DONATIONS & SPONSORSHIP
 
How do I make a donation? You can make a general donation online through the website.  There are several ways to do this.  By registering as an individual, through the registration process you will be prompted to make a donation. You can also choose to just donate by clicking the Donate link on the Home Page.  If you want to make a donation off line you can mail your check or money order to Stater Bros. Charities.
 
Make all donation checks payable to:
"Stater Bros. Charities Believe Walk"
Stater Bros. Charities
Attention: Believe Walk
P.O. Box 150
San Bernardino, CA 92402
 
If you are making a donation to a “team” please add the team name to the pledge form. If you are making a donation on behalf of an “individual” please add the individual’s name on the pledge form.

How do I become a Corporate Sponsor? If you or someone you know would like to become a corporate sponsor please contact Stater Bros. Charities to learn more about sponsorship opportunities.

 
The generosity of our donors is vital to our efforts to help local cancer centers provide support and services to patients today, and invest in the health of future generations. There are many ways to make a donation; including online, through the mail or the day of the event. Whether you wish to make a general donation, celebrate a loved one’s survivorship, mark a special occasion, or remember a loved one through a memorial donation, every single contribution gets us one step closer to our goal to raise critical funds for cancer centers in the Inland Empire cities of Southern California.

If I can’t walk, can I get my registration money back? A portion of the money committed through registration fees will offset the cost of the event and are non-refundable. If you can’t walk please consider supporting the Believe Walk as donor or volunteer.

If I can’t walk, can my donors get their money back? All donations are non-refundable. The money you’ve raised will go to work in the community helping those affected by cancer. If you can’t walk please consider supporting the Believe Walk as virtual walker.

Do matching gifts count toward my fundraising? Yes! Matching gifts will count toward your fundraising efforts, as long as the matching gift from your place of business is received by Stater Bros. Charities and Inland Women Fighting Cancer with your full name designated as the recipient of the matching gift. Matching gift amounts will only be credited to your account once the check has been received from the company, which in some cases can take quite a bit of time. Please include the walker’s name and participant team on the your companies matching gift form. Matching gift forms from the Company should be completed and sent to:

Stater Bros. Charities
Attn: Believe Walk
P.O. Box 150
San Bernardino, CA 92402

Do you accept donations made by checks? Yes. Donations made by checks should be made payable to “Stater Bros. Charities” and should include your name or team name in the memo line. All checks should be submitted with a pledge form and mailed to:

 
Stater Bros. Charities
Attn: Believe Walk
P.O. Box 150
San Bernardino, CA 92402

Can a pledge form be downloaded from the website? Yes, click here to download the pledge form.

What if a donor does not send in a pledge sheet with their donation? The donation will be credited as a general donation to the Believe Walk and will not be credited to a particular team or participant.

How long does it take for donations to be posted? Credit card donations made via the website are posted immediately and a confirmation to the donor is generated. Donations sent by check via US postal mail will be posted within three weeks of their mailing date if the pledge sheet is legible and instructions are followed correctly. Any missing information or illegible print will delay the process.  Off line donations will not post to the website, but will be available if requested.

Can you accept checks made payable to anything but “Believe Walk”? If a check is made payable to you or your team, please endorse the check on the back, along with your signature, with “For deposit only payable to Stater Bros. Charities & Inland Women Fighting Cancer Believe Walk”

How can my donors get a tax receipt? Most donors use either their credit card receipts or check stubs as donation receipts. Online donors will receive an e-mail confirming their gift and will also be directed to print the confirmation page when their donation is complete.

Will my donors be contacted by Stater Bros. Charities or anyone else? Donor’s names and contact information will never be sold or shared beyond Stater Bros. Charities & Inland Women Fighting Cancer. Donors may receive collateral material or invitation to participate in the Believe Walk. Donors will always have the opportunity to “opt out” of any and all communications by contacting Stater Bros. Charities & Inland Women Fighting Cancer Believe Walk.

Can I use the Believe Walk Logo? You can use the Believe Walk logo with permission from Stater Bros. Charities & Inland Women Fighting Cancer. There are guidelines and restrictions on the use of the logo, please refer to the Style Guide and contact Stater Bros. Charities for more information.

 
What is the Stater Bros. Charities & Inland Women Fighting Cancer Believe Walk tax ID number?
26-1236033
 
How can I contact Stater Bros. Charities & Inland Women Fighting Cancer?
 
Stater Bros. Charities or Inland Women Fighting Cancer
 
Attn: Believe Walk
P.O. Box 150
San Bernardino, CA 92402
 
909-733-5495
  
If you have questions regarding the website you will be directed to Believe Walk Customer Support.
 
If you are have questions about the website or how to navigate the registration process on the site please call or email the Believe Walk Customer Support:
 
Believe Walk Customer Support
 
1-877-805-8648
 
believewalksupport@cathexispartners.com